Privacy Policy
Family First Layers

Family First Lawyers (“we”, “our”, “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website or submit your details through our contact form.

By using our website, you agree to the terms outlined in this policy.

1. What Personal Information We Collect

We may collect the following information:

Information you provide directly

• Your name

• Email address

• Phone number

• Any details you submit through our Squarespace contact form

• Any information you provide when you contact us by phone or email

Automatically collected information

When you visit our website, Squarespace automatically collects standard technical data including:

• IP address

• Browser type and version

• Device information

• Pages visited

• Time spent on the site

• Referring website

This information is collected using standard Squarespace cookies and analytics tools.

2. How We Use Your Information

We use your personal information to:

• Respond to enquiries and provide legal information

• Communicate with you about your matter

• Improve our website and user experience

• Maintain security and prevent misuse

• Comply with our legal and regulatory obligations

We do not use your personal information for unrelated marketing, nor do we sell or rent your data.

3. Cookies & Tracking Technologies

Our website is hosted on Squarespace, which uses standard cookies and similar technologies to:

• Enable core site functionality

• Analyse website traffic

• Improve performance

• Enhance user experience

These cookies may collect anonymous usage data but do not store personally identifiable information.

You can manage or disable cookies in your browser settings at any time.

For more information about how Squarespace uses cookies, visit:
https://support.squarespace.com/hc/en-us/articles/360001264507

4. How We Store Your Information

Your information is stored securely through:

• Squarespace’s secure website hosting

• Our internal systems used for communication and client management

• Encrypted devices and password-protected accounts

We retain personal information only for as long as reasonably necessary for legal, administrative, or business purposes.

5. Disclosure of Your Information

We may share your information only when necessary:

• With trusted third-party providers who assist us in operating our website or communicating with you (e.g., Squarespace, email hosting)

• When required by Australian law, legal processes, or court orders

• When you provide explicit consent

We do not share your information for advertising or with unrelated third parties.

6. Security

We take reasonable steps to protect your personal information from loss, unauthorised access, misuse, or disclosure, including:

• SSL-secured website hosting

• Data encryption

• Restricted access to internal systems

• Regular security checks

However, no online system is completely secure, and we cannot guarantee absolute protection.

7. Your Rights

Under the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs), you have the right to:

• Access the personal information we hold about you

• Request corrections to inaccurate or outdated information

• Withdraw consent (where applicable)

• Make a complaint if you believe your privacy has been breached

To make a request, contact us using the details below.

8. Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact us:

Family First Lawyers
Level 1, 24 Berry Street, Nowra NSW 2541
Email: admin@familyfirstlawyers.com.au
Phone: (02) 4426 4246

9. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date.